The CRM for collision repair shops
Keep customer and vehicle information together, track every repair request, and stay in touch with customers after delivery.
Available to collision repair shops in the United States.
Priya Nair
2022 Honda Civic
Front fender
Tom Becker
2020 Nissan Rogue
Hood and grille
Maria Alvarez
2021 Toyota Camry
Rear bumper
Devin Brooks
2019 Ford F-150
Driver door
Lena Ortiz
2023 Tesla Model 3
Passenger quarter panel
One place for every repair request
- Take the request
- Customers scan your shop's QR code and send their contact, vehicle, damage, and claim details, then sign from their phone.
- Track the work
- Every request lands on a pipeline board with your own statuses, across all your branches. Move a card as the job progresses.
- Check the vehicle in
- Staff work through your check-in checklist when the vehicle arrives, so each job starts from the same questions.
- See where work comes from
- Lead source reports show where your customers come from and how many of them you win.
Follow-up that keeps going after delivery
ReferGarage emails customers on a schedule that starts from delivery. These are the defaults. Your shop can edit every message and delay.
Day 2
Ask for feedback and a Google review
Day 12
Share your other services
Day 30
Remind them of your warranty and support
Day 90
Ask for referrals
Day 180
Send tips for after an accident
Day 335
Check in near the one-year mark
See how it fits your shop
Call or email us and tell us how your shop works today.
- Call
- (470) 358-0141
- info@refergarage.com