ReferGarage

The CRM for collision repair shops

Keep customer and vehicle information together, track every repair request, and stay in touch with customers after delivery.

Available to collision repair shops in the United States.

Example ReferGarage pipelineSample data
New2
  • Priya Nair

    2022 Honda Civic

    Front fender

  • Tom Becker

    2020 Nissan Rogue

    Hood and grille

In progress2
  • Maria Alvarez

    2021 Toyota Camry

    Rear bumper

  • Devin Brooks

    2019 Ford F-150

    Driver door

Completed1
  • Lena Ortiz

    2023 Tesla Model 3

    Passenger quarter panel

One place for every repair request

Take the request
Customers scan your shop's QR code and send their contact, vehicle, damage, and claim details, then sign from their phone.
Track the work
Every request lands on a pipeline board with your own statuses, across all your branches. Move a card as the job progresses.
Check the vehicle in
Staff work through your check-in checklist when the vehicle arrives, so each job starts from the same questions.
See where work comes from
Lead source reports show where your customers come from and how many of them you win.

Follow-up that keeps going after delivery

ReferGarage emails customers on a schedule that starts from delivery. These are the defaults. Your shop can edit every message and delay.

  1. Day 2

    Ask for feedback and a Google review

  2. Day 12

    Share your other services

  3. Day 30

    Remind them of your warranty and support

  4. Day 90

    Ask for referrals

  5. Day 180

    Send tips for after an accident

  6. Day 335

    Check in near the one-year mark

See how it fits your shop

Call or email us and tell us how your shop works today.